Monday, October 5, 2015

How To Remove a Chart From the Shipping Tube

Great news! This is our team member Wendy in her YouTube debut with a video tutorial showing how to remove your chart from the shipping tube.  It's all in the finger placement with a twisting action.

After all your hard work researching your family, we want to make sure your chart arrives in mint condition. We encourage you to view this video after placing your chart order.  We hope this will be a great help to show you how to successfully retrieve your chart from the shipping tube!

Monday, August 17, 2015

May We Show Off Your Genealogy Chart?

I've been asked to speak at RootsTech 2016 and the title of my lecture is "Voila: 101 Ways to Design a Pedigree Chart." After 10 years of speaking on all different topics, it's nice to feel recognized that we really know what we are talking about when it comes to genealogy charts.

We've designed some magnificent charts over the years and I've always been a little bit shy about asking permission to share your chart because it's so personal--it's your family.  But now I'm asking! If we've done a chart for you and you would permit me to share it as part of the slideshow at my RootsTech presentation, please email me at  To protect your privacy, our company policy is to always change the personal information of any living people. 

Compared to how many we've printed in the last 11 years, 101 charts is a drop in the bucket, but I'm hoping our clients will help me put this slideshow together.  We want to show off our best work.  Let me know if you can help me with this presentation.  Not only would we love to share your chart, but we would also love to see your pictures of what you've done with your chart and how you have displayed it.  Send your photos to

Thursday, August 13, 2015

The Difference Between Working Charts and Decorative Charts

We often get asked the question:

What is the difference between a working chart and a decorative chart? In addition to price, design, paper type, and custom options, another important difference is the online preview.

Working charts are inexpensive, large, draft copies printed on 20 lb. standard bond with non-archival ink and paper. They are perfect for writing on and collecting more information--especially at family reunions. We print the file as it comes out from the data that you send us. There is no on-line preview, no edits, no decorative elements added to the chart to save you money. When you send your file in for a free consultation, we will send you back several layout and size options for printing your chart and when you place your order, we get it printed and sent right out to you.
Working charts have simple layouts
A decorative chart is a custom chart with your family information in any format you want to design.  We will add a title, border, background, pictures, or other decorative elements.  We can also add color-coding or other graphics and embellishments.  All of our decorative chart papers and ink are archival. When we create a decorative genealogy chart, we put together a preview and email you a link to it so you can check it and make sure it is what you are envisioning and the information is all right.  We can create virtually any design you can describe to us.  We work back and forth with you using more previews until it is perfect. Then when you give us the ok we'll take payment and print and ship it right out to you.

What is the cost? The cost of our charts is largely dependent on the size of the chart, the quality of paper you want and whether or not you want a preview. That is why our free consultation is so great. Once you submit your file and let us know what type of chart you are looking for, we will look at the size the chart will be as per your request. We will then e-mail you with options that will include the price of the chart.

Are there any discounts? For the Working charts and the Decorative charts, you pay full price for the first copy and then all additional copies are 1/2 off the original price. Orders for 10 or more copies receive an additional 10% off the whole order, and orders for 20 or more copies receive an additional 20% off the order.

How long does it take? Once we receive your order, it takes 24-48 hours to print your chart. Of course for Decorative charts you will want to allow for 2-3 weeks to make sure we can work back and forth with you to create exactly what you are envisioning.

How do I start? Go to our free consultation page at to submit your file and information.  We'll take a look and get right back to you!

Genealogy Charts

When you come to us, you can expect the best. After more than a decade of printing genealogy charts, we are confident that we can print exactly what you are looking for. You can relax knowing that we will create a beautiful representation of your family's history. 

Upload your file for a free consultation here.

Monday, August 10, 2015

Happy Customers

We have done some fabulous charts this summer including a chart for an adorable bride and groom to show off at the wedding, a 50th wedding anniversary celebration, several memorial services, a 90th birthday, and a few huge color coded charts for family reunions.  We've also done several Jewish charts that were taken back to their homeland to share with their families.   

We know these are very personal expressions of your family, so we are a bit shy about asking for them, but we love to show off what we have created together.

A couple of recent customer comments...
"I really want to thank you for for the amazing service you provided, answering questions, helping get the files organized, and printing and shipping so quickly. The wall charts looked fantastic, we had so many positive comments on them. Thanks again." ---Don Z.

"A belated thank you to Family ChartMasters for their awesome charts.   We've been using them for displays at our family reunions and I can't say enough about what a pleasure it is to work with Erin and Janet and how pleased we are with the printout of the family tree.  As others have said, everyone is very impressed with the results and I would highly recommend them. The picture shows my niece looking for her name on the family tree." --Karen R.

We love our customers! We love it when you share your photos with us. If you've done any charts with us and would like to share a photos, please email them to us at

Thursday, August 6, 2015

BYU Conference 2015

One of the highlights of the year is attending the 2015 BYU Conference on Family History and Genealogy.  We enjoyed seeing so many friends at this conference. It's always a great time to visit and catch up with fellow genealogists.  It was a privilege to meet Jana Last, a good friend who I've known for a long time online but had never met.  We love this conference every year and the chance to hang out with the genealogy community.
We were thrilled to take our newest employee, Wendy Johnson, to her first conference.  She was a rock star in greeting new customers and we loved having her there as an addition to our team.  We love genealogists and we couldn't wait to introduce Wendy to the wonderful people we get to work with.  I'm sure you'll enjoy getting to know her as well and she is already becoming an expert in creating the perfect chart for your family.

Our new matching cardigans and shirts embroidered with the Family ChartMasters logo were also a big hit.  We garnered lots of fun comments and potentially inspired a few others vendors to take a look at matching shirts as well.  We are excited to have our matching green tops for RootsTech 2016.  It will be easy for you to see who the chart experts are!

Check our calendar for the upcoming family history conferences in Ogden and Riverton---we hope to see you there!

Thursday, July 16, 2015

Family Reunion Relationship Chart

We have been printing lots of charts for family reunions this summer.  It is always fun helping people celebrate their family history with both working charts that family members can edit and add information to, along with decorative charts which are a beautiful way to show off your family members' information along with photos.

We recently published a new e-book to assist in your family reunion planning: "My Ancestor: Family Reunion".  This e-book, available for instant download, will keep your family members of all ages busy as they get to know each other and their heritage together. In purchasing the My Ancestor: Family Reunion e-book, you get to choose one of the My Ancestor Activity Workbooks (Pioneer, British, German, Danish, Jewish, Civil War, Swedish, or Mormon) with the rights to copy the pages for your family reunion activities. The workbook section of over 70 pages includes not only the heritage activity pages, but also general pages to get children and others interacting with their family history. Add to that the many ideas for meaningful games, contests, and projects and you have a recipe for a successful family reunion!

This Family Reunion Relationship Chart, included in "My Ancestor: Family Reunion" e-book, is a fun visual tool to help teach the relationships within families.  Use this at family reunions to help explain how family members are related as they get to know each other better.

Thursday, July 9, 2015

MyHeritage Announces New Translation Technology
MyHeritage has just announced a ground breaking technology to assist in foreign language translation when doing genealogy research. This exciting new advancement automatically and accurately translates names across records in 17 different languages with more languages to come.  MyHeritage has played to their strengths in this beneficial innovation and is using their global reach in advancing the language capabilities available for family history research world wide. 

We are happy to see the successful growth of MyHeritage.  They have partnered with us as their exclusive chart printer and this summer we have especially experienced exponential growth as they continue to expand world wide.  We have printed their charts in many languages including Russian, Hebrew, Italian, Polish, Czech and Spanish and have shipped all over the world for MyHeritage including such exotic locales as Nepal, Saudi Arabia, Norway, Turkey, New Caledonia, and Ghana.  We are grateful for their partnership and look forward to their continued success.