Tuesday, October 14, 2014

More Website Updates

Lately we've been able to revamp quite a few things on the blog.  As mentioned on an earlier post, we did a tune up on the Embellishment Page to get it working in a faster and smoother gear.  We also added new Military Graphics that can be added to your family charts.  We're quite excited about these improvements and additions and we, and our customers, have been pleased with the results in some recent charts.

In addition to these modifications and improvements, we've revamped our FAQ page, to better serve you.  Please feel free to look over this page if you have any questions about how the chart ordering process works.  In the meantime though I'd like to share a couple of our most frequently "Frequently Asked Questions" are as follows:

What type of file do you need to create a chart?

We can create a chart from any type of genealogy computer data file such as Family Tree Maker, RootsMagic, Legacy Family Tree, Ancestral Quest, Family Tree Builder, The Master Genealogist, Personal Ancestral File, and many others. We would prefer the actual data file i.e. .ftm, .rmgc, .fdb, .paf, etc. All genealogy programs have the ability to export a .gedcom file and we can use that as well. Feel free to send us the whole file and we can take out just the parts we need.

If you have your data on a genealogy website, we would need a .gedcom file to create the chart. Most websites have instructions to let you create a .gedcom file. You can contact the website company and ask for instructions on how to do this, or if you want to give us a call we can walk you through it over the phone. To download your family tree from FamilySearch, just use our easy Family Search Download Page.

To download your family tree from Ancestry: When you are logged in, scroll down on the home page to where you can see your family tree box (under the "recent activity" box).  Click to "view this tree".  At the top of the tree you'll see "tree pages" with a down arrow.  Click once on the down arrow and you'll see the menu item "tree settings."   On the right you will see a green button that says "Export Tree"  After processing, the button will change to say "Download your gedcom file."  Click on that button and save the file to a place where you will remember where it is (the desktop is a good place to put it if you are unsure.)

If you don’t have your information in a genealogy format, we can still work with what you have. We do need to eventually use a genealogy file but we can create one for you. We charge $15.00 per hour to do Data Entry. Just get us your genealogy information any way you can and we’ll send you a quote before we start. E-mail, Excel, Word—any format you can get to us will work.

How do I create my own oversized genealogy chart and have Family ChartMasters print it?
You might try one of the following programs:
What if I have something else in mind and it is not like any of the sample charts you have on the website?

After 11 years of experience in building and printing a multitude of genealogy chart styles from every kind of genealogy file, we're confident in our ability to say that we really can print exactly what you're looking for. We'll do everything we can to create a beautiful representation of your family history.  

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